𝑽𝑬𝑳𝑶𝑹𝑰𝑸𝑬™ PRIVACY & DATA CARE

🔐 Your Information · Our Responsibilities · Your Choices

Your trust matters to us. This Privacy Notice explains how Golden Link Trading, operating the 𝑽𝑬𝑳𝑶𝑹𝑰𝑸𝑬™ brand, may collect, use, disclose, retain, and protect personal information when you browse our store, purchase a product, contact Customer Care, or otherwise interact with our services.

Effective date: September 23, 2026

This notice should be read together with our Terms and Conditions, Cookie preferences, and Your Privacy Choices page.

Privacy at a Glance

1. Who Is Responsible for Your Information?

For the purposes described in this notice, the business responsible for handling relevant personal information is:

Golden Link Trading, operating under the brand 𝑽𝑬𝑳𝑶𝑹𝑰𝑸𝑬™.

In this notice, “𝑽𝑬𝑳𝑶𝑹𝑰𝑸𝑬™,” “we,” “us,” and “our” refer to Golden Link Trading and the online store it operates.

Privacy questions may be sent to:

service@koramiz.com

2. When This Notice Applies 🌐

This Privacy Notice applies when you:

• Visit or browse our online store
• View products or collections
• Add merchandise to your cart
• Complete or attempt a purchase
• Create or use a customer account, where available
• Subscribe to marketing communications
• Contact Customer Care
• Request a return, exchange, or refund
• Submit a privacy request
• Interact with our advertisements
• Participate in a promotion
• Otherwise communicate or engage with the store

This notice does not necessarily govern independent third-party websites or services that maintain their own privacy policies.

Information We May Collect

3. Information You Provide Directly 📝

Depending on how you interact with the store, you may provide:

Contact Details

• Full name
• Email address
• Telephone number, where supplied
• Billing address
• Shipping address

Order and Transaction Details

• Products purchased
• Product variations
• Order number
• Purchase date
• Order value
• Delivery method
• Discount or promotional information
• Return, exchange, cancellation, and refund records

Account Information

Where account features are available, this may include:

• Login email
• Account preferences
• Saved addresses
• Order history
• Communication preferences

Passwords are normally maintained through the applicable platform’s protected authentication systems and should never be sent to Customer Care by email.

Customer-Care Communications

We may collect information you provide when requesting assistance, such as:

• Messages and correspondence
• Product questions
• Order concerns
• Photographs
• Videos
• Packaging images
• Shipping-label images
• Requested resolution
• Privacy-request information

Marketing Information

If you subscribe or otherwise consent where required, we may collect:

• Email-subscription status
• Marketing preferences
• Promotion interactions
• Unsubscribe requests

4. Information Collected Automatically ⚙️

When you use the website, certain information may be collected automatically through cookies, pixels, logs, tags, and similar technologies.

This information may include:

• Internet Protocol address
• Device type
• Browser type
• Operating system
• Language preferences
• General or approximate location
• Referring page or source
• Pages and products viewed
• Search activity
• Shopping-cart activity
• Date and time of visits
• Session duration
• Advertising interactions
• Website performance information
• Security and fraud-detection signals

Approximate location may be inferred from an IP address. We do not intend to use this process to determine your precise physical location.

5. Information Received from Other Sources

We may receive information from service providers that help operate the store, including:

• Ecommerce platforms
• Payment processors
• Fraud-prevention providers
• Fulfillment partners
• Shipping carriers
• Analytics providers
• Advertising partners
• Customer-support systems
• Marketing platforms

For example, a shipping carrier may provide delivery-status information, while a payment provider may confirm whether a transaction was approved or declined.

6. Payment Information 💳

Payments are processed by authorized payment providers and ecommerce platforms.

We do not intend to store complete payment-card numbers directly within our own ordinary customer-support systems.

Payment providers may process:

• Cardholder name
• Billing information
• Payment token
• Transaction status
• Fraud-prevention information
• Partial card details
• Payment-method type

Their handling of this information may also be governed by their own privacy notices and security obligations.

Please never email us complete card numbers, passwords, security codes, or authentication credentials. 🔐

How We Use Information

7. Processing and Delivering Orders 📦

We may use personal information to:

• Confirm purchases
• Authorize or verify payments
• Prepare merchandise
• Arrange fulfillment
• Provide shipping details
• Generate delivery labels
• Send tracking updates
• Identify delivery problems
• Complete returns and refunds
• Maintain transaction records

8. Customer Care & Communication 💌

Information may be used to:

• Respond to product questions
• Locate existing orders
• Review delivery concerns
• Process cancellation requests
• Assess damaged or incorrect items
• Arrange returns or exchanges
• Provide refund updates
• Respond to privacy requests
• Send important service messages

Service communications are different from optional marketing messages and may still be sent when reasonably necessary to manage an order or account.

9. Store Operation & Improvement ✨

We may analyze information to:

• Maintain website functionality
• Understand how visitors navigate the store
• Improve product presentation
• Identify technical errors
• Evaluate page performance
• Understand product interest
• Improve checkout and support processes
• Develop store features
• Measure general business performance

Where reasonably possible, information may be aggregated or de-identified for analytical use.

10. Security & Fraud Prevention 🛡️

We may use information to:

• Detect suspicious transactions
• Prevent unauthorized access
• Verify checkout information
• Investigate payment abuse
• Protect customers and the store
• Enforce applicable purchasing terms
• Maintain system integrity
• Respond to security incidents
• Comply with lawful requests

11. Marketing & Advertising 📣

Where permitted, we may use relevant information to:

• Send promotional emails
• Present products that may interest you
• Measure advertising performance
• Understand campaign effectiveness
• Create or evaluate customer audiences
• Limit repeated advertising
• Support cross-context or interest-based advertising

You can unsubscribe from promotional emails by using the unsubscribe link included in those messages.

Depending on your location, you may also have the right to opt out of activities legally defined as targeted advertising, sharing, or sale of personal information.

12. Legal & Business Purposes ⚖️

Information may be used where reasonably necessary to:

• Comply with applicable law
• Maintain required records
• Respond to lawful government requests
• Establish or defend legal claims
• Resolve disputes
• Enforce agreements
• Protect legal rights
• Complete audits
• Obtain professional advice
• Support an organizational transaction

Cookies & Similar Technologies

13. What These Technologies Do 🍪

Cookies and related technologies may support:

Essential Store Functions

These technologies help operate checkout, remember cart contents, maintain security, and enable basic website functions.

Preference Features

These may remember selections such as language, location, or display preferences.

Performance & Analytics

These help us understand page usage, technical performance, and general visitor behavior.

Advertising & Measurement

Where permitted, these may help measure campaigns or provide advertising based on activity across websites and services.

14. Managing Cookie Preferences

Depending on the website configuration and your location, you may manage certain technologies through:

• The website’s cookie banner
• Available privacy-choice controls
• Browser settings
• Device settings
• Advertising-industry opt-out tools
• Global Privacy Control

Blocking some cookies may affect cart functions, checkout, remembered preferences, or other parts of the shopping experience.

When Information May Be Disclosed

15. Ecommerce & Hosting Providers

We may provide necessary information to ecommerce, hosting, and technology providers that help operate the store.

This may include platforms such as Shopify or other providers used for:

• Website hosting
• Checkout
• Account functions
• Order management
• Store security
• Customer communications

16. Payment Providers

Payment and fraud-prevention information may be shared with payment processors, banks, card networks, PayPal, or other enabled payment services.

These providers use information to authorize transactions, prevent fraud, process refunds, and meet their legal obligations.

17. Fulfillment & Delivery Partners 🚚

We may provide necessary order information to:

• Warehouses
• Fulfillment partners
• Packaging providers
• Shipping carriers
• Customs or delivery agents

This information may include the recipient’s name, delivery address, contact details, order contents, and shipment information.

18. Analytics, Marketing & Advertising Partners

Where allowed, information may be disclosed to providers that assist with:

• Website analytics
• Marketing communications
• Campaign measurement
• Advertising delivery
• Audience analysis
• Conversion reporting

Depending on applicable law, some advertising-related disclosure may be treated as a “sale,” “sharing,” or targeted advertising even when information is not exchanged directly for money.

Eligible users can review the Your Privacy Choices page for opt-out information.

19. Professional Advisers

Information may be disclosed where reasonably necessary to:

• Accountants
• Auditors
• Insurers
• Lawyers
• Compliance consultants
• Information-security specialists
• Other professional advisers

These parties are expected to process information according to applicable legal and professional obligations.

20. Authorities & Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to a valid legal request
• Protect customers or the public
• Investigate suspected fraud
• Enforce legal rights
• Protect website security
• Respond to emergencies

We do not intend to disclose information to public authorities unless there is an appropriate legal or safety basis.

21. Business Transactions

Information may be transferred or reviewed in connection with:

• A merger
• Financing
• Acquisition
• Reorganization
• Asset sale
• Business transfer
• Insolvency proceeding
• Similar corporate transaction

Where required, appropriate protections and notices will be used.

Retention & Protection

22. How Long Information Is Kept ⏳

We retain personal information only for as long as reasonably necessary for relevant purposes, including:

• Processing orders
• Maintaining transaction records
• Handling returns and refunds
• Resolving disputes
• Preventing fraud
• Providing customer service
• Complying with tax, accounting, or legal obligations
• Enforcing agreements
• Protecting legal rights

Retention periods may differ according to the type of information and applicable legal requirements.

Information may be deleted, anonymized, or securely archived when it is no longer reasonably required.

23. How We Protect Information 🛡️

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

These safeguards may include:

• Access controls
• Authentication measures
• Secure technology providers
• Transaction monitoring
• Staff or service-provider restrictions
• Security review procedures
• Limited data access based on operational need

However, no internet transmission, website, or electronic-storage method can be guaranteed completely secure.

Please use strong passwords, protect your account credentials, and contact us if you suspect unauthorized account activity.

Your Rights & Preferences

24. Available Privacy Rights 🌿

Depending on your location and applicable law, you may have the right to request:

• Access to personal information
• Confirmation of whether information is processed
• Correction of inaccurate information
• Deletion of certain information
• A portable copy of certain information
• Restriction of certain processing
• Objection to certain processing
• Withdrawal of consent
• Opt-out of targeted advertising
• Opt-out of activities treated as sale or sharing
• An appeal of certain privacy-request decisions
• Information about categories of data disclosed
• Equal service when exercising privacy rights

These rights may be subject to legal exceptions and verification requirements.

25. How to Submit a Privacy Request

Email:

service@koramiz.com

Use the subject line:

Privacy Request

Please include:

• Your name
• The email connected to your order or account
• Your country or state of residence
• The privacy right you wish to exercise
• Any relevant order number
• Enough information to identify the applicable records

Do not provide passwords, full payment-card numbers, or unnecessary sensitive information.

26. Identity Verification 🔎

Before completing certain requests, we may need to verify that you are the person associated with the information.

Verification may involve confirming:

• Email ownership
• Recent order details
• Account information
• Other reasonably necessary information

If we cannot reasonably verify the request, we may be unable to disclose, correct, or delete the relevant information.

27. Authorized Representatives

Where legally permitted, an authorized representative may submit a privacy request for you.

We may request:

• Proof of the representative’s authority
• Written authorization
• Confirmation directly from you
• Reasonable identity verification

These steps help prevent unauthorized access or deletion.

28. Marketing Preferences 📧

Promotional emails can be discontinued at any time by:

• Clicking the unsubscribe link in the message
• Updating available account preferences
• Contacting Customer Care

Even after opting out of marketing, you may still receive essential service emails concerning orders, returns, account security, or policy updates.

29. Global Privacy Control

Where required by applicable law, we recognize eligible Global Privacy Control (GPC) signals as requests to opt out of certain data-sharing or targeted-advertising activities.

A browser-based signal normally applies only to the browser and device transmitting it.

Please visit the Your Privacy Choices page for additional information.

30. Appeals & Complaints

If applicable law allows you to appeal a privacy-request decision, reply to the decision email and state that you wish to submit an appeal.

You may also have the right to contact the relevant privacy or data-protection authority in your jurisdiction.

We encourage you to contact us first so we can try to address the concern directly. 🤍

Children’s Information

31. Age-Appropriate Use 🧒

Our online store is intended for a general adult shopping audience and is not directed at children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, contact service@koramiz.com. We will review the concern and take appropriate action where required.

A parent or legal guardian may contact us on the child’s behalf.

International Data Handling

32. Cross-Border Processing 🌍

Our company, customers, and service providers may be located in different countries.

As a result, personal information may be processed or stored outside the country where you live, including in locations with different data-protection laws.

Where applicable law requires it, appropriate legal safeguards will be used for international transfers.

By using international ecommerce services, information may necessarily be transmitted to payment, fulfillment, technology, and delivery providers located in other jurisdictions.

External Services

33. Third-Party Websites & Platforms

Our website may contain links to third-party services, social platforms, payment providers, or shipping websites.

Those services operate independently and may apply their own privacy practices.

We recommend reviewing the privacy notice of any third-party service before providing information directly to it.

We are not responsible for independent third-party privacy practices outside our reasonable control.

Changes to This Notice

34. Policy Revisions 📝

We may update this Privacy Notice to reflect:

• Operational changes
• New website features
• Technology updates
• Legal requirements
• Regulatory guidance
• Security practices
• Service-provider changes

The revised version will be posted on this page with a new effective date.

Material changes may also be communicated through the website or another appropriate method where required.

Privacy Contact & Business Details

Brand

𝑽𝑬𝑳𝑶𝑹𝑰𝑸𝑬™

Operating Company

Golden Link Trading

Legal Representative

Liu Junhua

Business Registration Address

475 Ao Bei Wan Street, Sha Tin District, Hong Kong

Privacy & Customer-Care Email

service@koramiz.com

Customer Care Availability

Monday–Friday · 9:00 AM–6:00 PM

Please use “Privacy Request” in the subject line for privacy-related correspondence.

One Last Privacy Note 🤍

We collect and use information to provide the store experience you request—not to make privacy unnecessarily complicated.

You can contact us whenever you have a question about your information, your preferences, or the way an eligible privacy request is handled. 🔐🌿✨